Troubleshooting#

The assistant can't connect#

Use the exact URL https://mcp.gamearly.com/mcp. The /mcp at the end is part of it.
A browser window must open for the Gamearly login. If it doesn't, look for a sign-in link in the client, or use an agent key.
On Windows with an antivirus that scans web traffic, add an exception for the MCP URL if the client reports an invalid response.
Behind a company proxy, allow the MCP URL's domain.

The assistant says	What to do
AI agent access is turned off for this project	An administrator of the project turned it off. One of them can turn it back on in Project settings → AI agent access
The project wasn't included when connecting	Reconnect the assistant and pick that project, or "All my projects"
It doesn't have the permission	Reconnect it and tick the permission it names
The project doesn't let assistants do this	An administrator limited AI agent access on the project. They can change it in Project settings → AI agent access
Your role doesn't allow it	Ask a project administrator, or have them do it (builds, playtests and rewards need an administrator)
It needs a higher plan / the monthly quota is used	Follow the billing link it gives you
Too many requests	Wait a moment and ask again
The confirmation expired	Ask again: the assistant shows a fresh preview
The build has no executable	Zip the folder that contains the game's `.exe`, `.app` or Linux binary, not its parent or an installer
The connection was revoked	It was disconnected, it expired, or your password changed. Connect it again

Contact Gamearly support from the dashboard with the time of the attempt and the assistant's name: every request is logged and can be looked up.